CURRENT AFFAIRS & CASES
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In questa panoramica vi teniamo aggiornati sui nostri progetti attuali, le attività e altro ancora.
FC Bayern Munich sets new standards: Awarded the "Verified Service Quality - Sports" certificate
Munich, February 24, 2024 - FC Bayern Munich has reached a significant milestone in improving the fan experience by receiving the globally unique "Verified Service Quality - Sport" certificate from SLC Management in cooperation with SGS INSTITUT FRESENIUS. This award, which was presented on the sidelines of the Bundesliga home game against RB Leipzig at the Allianz Arena, underlines the club's commitment to outstanding service and customer satisfaction on match day.
Mehr...THE BUNDESLIGA BAROMETER 2022/23 - BORUSSIA DORTMUND IN FIRST PLACE IN GERMANY'S MOST IMPORTANT BUNDESLIGA CUSTOMER SATISFACTION SURVEY
Runner-up in the league table - but champion with the fans: For the first time in 11 years, Borussia Dortmund is in first place in the Bundesliga Barometer - Germany's most important Bundesliga instrument for customer satisfaction and quality management.
X-Factor #Hygiene - The exclusive SLC survey on hygiene in Bundesliga stadiums
As part of its data intelligence partnership with Stadionwelt, SLC Management took a close look at the status quo in terms of stadium hygiene at Bundesliga clubs. After all, a high level of customer satisfaction when visiting a stadium should be the top priority for all event organizers. In addition to hygiene measures, especially in times of the Corona pandemic, the availability and cleanliness of sanitary facilities also play a decisive role in terms of customer satisfaction.
Mehr...Service quality sports with back-to-business monitoring: expanded certification offering
For a safe and responsible restart, SLC Management, together with TÜV Rheinland, has developed an extended certification offer "Back-to-Business Monitoring" especially for the sports event market.
Mehr...The Bundesliga Barometer 2020/21 goes to... FC Bayern Munich! First place for the record champion in Germany's most important Bundesliga customer satisfaction survey
FC Bayern not only secured the German championship title again last season, but also the title of "champion" of the Bundesliga Barometer for the 8th time overall. As on the pitch, FC Bayern Munich defended its title with an overall score of 1.85 and was even able to improve on the previous year (score last year: 1.96). Since 2007, SPORT BILD has published the results of the Bundesliga Barometer, the largest and oldest customer satisfaction survey among fans. The survey was conducted for the 18th time by Prof. Dr. Madeja from Nuremberg, inventor of the Bundesliga Barometer.
Mehr...The Bundesliga Barometer 2019/2020 - FC Bayern again secures first place in Germany's most important Bundesliga customer satisfaction survey
For the 13th time, Sport Bild published the Bundesliga Barometer by Prof.Dr.Madeja from Nuremberg. The results will be presented again this year by TÜV Rheinland. The fans gave marks for the service quality and satisfaction of their own club in eight main categories and 21 different individual criteria. The Bundesliga Barometer therefore offers the Bundesliga clubs unique insights into their most important target group - the fans.
Mehr...#SPOBIS20 - SLC Management & TÜV Rheinland attend Europe's biggest sports business congress
From the 29th to 30th of January, Europe's largest sports business event, the SPOBIS, took place in Düsseldorf. With over 3,500 participants, the majority being decision makers from key players in the European football business, more than 80 hours of program and 175 speakers, SPOBIS is the event in the European sports business calendar. Right in the middle of it, SLC Management again showing a strong presence with its own stand on the topic "Fact-based Monitoring in the international Sports-Eco-System" together with TÜV Rheinland.
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